Delivery

We offer standard delivery for the UK of 3-5 working days. Working days are Monday to Friday, not including Saturdays, Sundays and Bank or Public holidays.

Cost of delivery is worked out on the weight of the item/s at the checkout

Under 1kg      £3

1-2kg              £4

2-5kg              £6

5-10kg            £7

10-15kg          £9

If you have any questions please contact us by CLICKING HERE 


Returns

If you received an incorrect order, we will proceed with a standard exchange at our expense.

If any item/s you receive are damaged please email us within 15 days of receiving your order and we will send out a replacement item or refund you in full once we have inspected the goods and checked the order.

If you order an incorrect size or are not happy with your choice of design or colour of the boots you have ordered, Wellies4u are not responsible for the postage costs of returns and replacements.

Wellies4u will refund the cost of the wellies upon receipt of the returns. Should a replacement be required we would ask that you return to the website and re-order your preferred boots.

All items must be returned to us in their original packaging and in the same unworn, perfect condition as they arrived to you, within 15 days of purchase. We cannot accept items back that have obviously been worn, i.e covered in mud!

You are responsible for the returns postage cost, therefore we recommend you use a recorded service as we can not be responsible for items that go missing en route.

 

The Returns address is: Wellies4u  4 West Kyloe, Beal, Berwick upon Tweed TD15 2PG

Please include this RETURNS FORM when returning item(s) for a refund

 

Secure Website Payments

Any payment processed through our website is secure. No-one is able to see your card details except you. In other words, shopping here is even more secure than using your card in a shop.

When you reach the checkout, you will notice a padlock symbol in your browser bar and the url will change. It will begin with https (instead of http). Both elements indicate that you are on a secure page.

We then use Paypal to process the card payment online. Paypal is now a household name and you do not require an account for purchasing online.